Digital Care Guide

With the Digital Care Guide, your patients have easy access to information about their treatment 24/7 via an app on their smartphones. They can read the information the department has prepared for them about their care at their convenience. This also allows them to revisit information and discuss it with family members.

The care guide helps patients prepare for their interaction with the hospital, creating a sense of security. Information is presented in small, digestible chunks that align with where the patient is in their journey, making it more relevant and manageable. For healthcare staff, this means patients arrive well-prepared, allowing more time to discuss what matters most to the patient, fostering a solid foundation for shared decision-making.

The guide typically includes short videos, images, illustrations and brief texts about treatment and follow-up care. Patients also have the opportunity to communicate with the relevant hospital department. Additionally, family members can be granted read access to the patient’s information. An appointment module can display the patient’s scheduled appointments, providing easy access to essential information.

Since our healthcare professionals are experts in their patients’ care pathways, they are closely involved in creating the content for the app. We have made it easy for the clinicians to reuse content from your patient guides. The region has also developed icons, animations, and general information that make it easy for clinicians and recognizable for patients, regardless of their care pathway.