Web-based dialogue with AmbuFlex
AmbuFlex is a web-based dialogue and decision support tool for patients and healthcare professionals consisting of digital questionnaires filled out by patients at home. By using AmbuFlex, patients can avoid unnecessary check-ups at the outpatient clinic without lowering quality of treatment.
Treatment is planned according to the individual needs of each patient, ensuring high quality and efficient treatment. Patients experience more flexibility, increased knowledge of their own disease and symptoms, as well as more patient-centered care. The staff is also satisfied using AmbuFlex, as it allows them to be well-prepared prior to outpatient visits and focus on complex patient needs instead of spending time on routine visits.
Triage of patients
Patients answer short questionnaires about their health status. Based on the answers, an algorithm categorizes the patients into green, yellow, or red groups. Healthcare professionals can then gain insight into the patient's health condition and assess the next steps in treatment.
If a patient is in the red group, they should visit the outpatient clinic. If they are in the yellow group, further clarification should be achieved through a phone call, and if they are in the green group, they receive another questionnaire after a defined period of time. However, the patient is always able to request a consultation in the outpatient clinic. The method is also called Patient Reported Outcome, or PRO.
Effect of using AmbuFlex
AmbuFlex is currently used by more than 24,000 patients in Central Denmark Region alone, and for 18 different patient groups. Among the patient groups are patients suffering from epilepsy, prostate cancer, and patients receiving chemotherapy. A study from 2015 showed that face-to-face consultations for outpatients with epilepsy were reduced by 48% using AmbuFlex and PRO. See the illustration for more information.
Research and publications on PRO
Through the link below, you can explore articles on PRO. Click on the tiles on the homepage, and you will find articles in English covering methods, outcomes, patient perspectives, clinician perspectives, general studies on PRO, and more.